Contact Us
We'd love to hear from you
Whether you need help with your WhatsApp integration, want to explore a partnership, or have a question about the platform, we are here to help. Choose the best channel below or check our FAQ for quick answers.
Frequently Asked Questions
How fast do you respond to emails?
We typically reply within 24 hours on business days. For urgent issues, include "URGENT" in the subject line.
Do you offer technical support?
Yes. Check docs.pipes.bot first for self-service guides. If you're stuck, email us and we'll help you debug.
Is there a community or Discord server?
Not yet, but it's on our roadmap. For now, reach out via email and follow our blog for updates.
How do I report a bug?
Send an email to hi@pipes.bot with steps to reproduce, your pipe ID, and any error messages. We take bugs seriously.
Are you open to partnerships or integrations?
Absolutely. Whether you're building an AI platform, an automation tool, or a SaaS product — we'd love to talk. Email us with details about what you have in mind.
What is the response time for technical issues?
For technical issues affecting production traffic, we prioritize responses and typically follow up within a few hours during business days. Include your pipe ID and any relevant error logs to help us resolve the issue faster.
ID49 Digital LLC — Pipes.bot